Privacy Policy

Last Updated: October 13, 2026

Garner Construction (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we handle text message (SMS) communications.

This policy applies to our website, https://garnertn.com, and information we collect through our business communications and services.

Information We Collect

We may collect the following types of personal information:

  • Contact information: Your name, phone number, email address, and mailing or property address.

  • Project information: Details about the construction, remodeling, or other services you request, including property information, project scope, budget range, photographs, and documents you provide.

  • Communications: The contents of your text messages, phone calls, emails, and website form submissions, as well as message timestamps and delivery information.

  • SMS consent information: Your mobile phone number and records of your consent to receive text messages, including when and how you provided consent.

  • Website and device information: Your IP address, browser type, device information, cookies, and analytics data associated with your use of our website.

  • Payment information: Information necessary to process payments when you pay for our services online. Payment information may be handled by our payment processing providers.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and prepare quotes and estimates.

  • Schedule consultations, site visits, and appointments.

  • Coordinate and complete construction, remodeling, and other requested projects.

  • Send requested text messages, including appointment reminders, estimates and follow-ups, scheduling updates, and project status notifications.

  • Send occasional promotional or marketing text messages when you have provided the appropriate consent.

  • Provide customer service and respond to questions.

  • Process payments, manage billing, and provide warranty or service follow-ups.

  • Operate, maintain, and improve our website and services.

  • Meet legal obligations, enforce our agreements, protect our rights, and help prevent fraud.

SMS/Text Messaging Privacy and Terms

When you provide your mobile number and consent to receive SMS messages from Garner Construction, we may use your number to send messages related to your inquiries, appointments, estimates, scheduling, and projects. If you separately consent to receive marketing messages, we may also send occasional offers and promotions.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out of SMS messages at any time by replying STOP to a message. After opting out, you may receive a confirmation of your request. For assistance, reply HELP or contact us through our website at https://garnertn.com.

Your mobile phone number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to facilitate text messaging on our behalf, but they are authorized to use this information only as necessary to provide those services.

For additional information about our privacy practices, please review the rest of this Privacy Policy.

How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers: With trusted providers that help us operate our business, such as our customer relationship management (CRM) system, texting platform, scheduling tools, payment processors, and website host. These providers may access information only as needed to perform services for us.

  • Project partners: With subcontractors and trade partners working on your project, limited to information reasonably necessary to perform their work.

  • Legal and business purposes: When required by law, to protect our rights or someone's safety, or in connection with a business sale, merger, or similar transaction.

SMS privacy commitment: Regardless of the circumstances described above, mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Data Security and Retention

We take reasonable measures to protect the personal information we maintain. Access is limited to authorized employees, agents, contractors, and service providers who need the information to perform their duties and are expected to protect its confidentiality.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

Log Files

Garner Construction may use standard website log files that record information such as IP addresses, browser types, internet service providers, timestamps, referring and exit pages, and interactions with our website. We use this information to analyze website activity, administer our website, and improve its performance.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand website usage, and improve your browsing experience. Third-party analytics or advertising services may also use these technologies in accordance with their own privacy policies. You can manage cookies through your browser settings.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information to them.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights. We will review and respond to requests as required by applicable law.

To submit a privacy request, please contact us using the information below.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated revision date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our SMS practices, please contact Garner Construction:

Website: https://garnertn.com
Email: sales@garnertn.com
Phone: (615) 707-9428